costco mattress policy

These are moved to the Return to Vendor department (RTV). With their “risk-free 100% satisfaction guarantee,” you don’t have a time limit to return products except for electronics under a 90-day return policy and diamonds that must be returned in 48 hours. If your membership doesn’t include them, they will not be able to return on your behalf. But does this include mattresses? Gifts can be returned with receipts. That’s why it’s essential that you have a mattress that provides you with the comfort and support you deserve. The Costco employee who attends to you could swipe your card and begin the process of reversing the charge right away. At Costco, you’ll find an exceptional selection of premium-brand mattresses in every size, material, and comfort level—so you’re sure to … Are they harmful to humans? If you have made countless mattress returns over the years, they will review your membership history and possibly revoke it. However, they will not refund you for an item that is torn or worn out from years of use.eval(ez_write_tag([[728,90],'smartsleepingtips_com-leader-3','ezslot_14',119,'0','0'])); Don’t worry about returning the mattress with a receipt or in its original packaging, as it may not be necessary to process your refund. The length of time for your refund to be processed depends on both the retailer and the card issuer. We also contacted several Costco Warehouse stores to confirm this information. You can also call them for assistance to return the mattress via United Parcel Service. Jeff Long, Senior Vice President of Costco who responded to the said woman, mentioned that from her membership review, the woman has not been happy with their products; therefore, it was appropriate to terminate the membership. To make a return, you can bring the mattress (including air mattresses… These items go back to the sales floor. Risk-Free 100% Satisfaction Guarantee. If you always return your mattress every two years, that may be an abuse of your membership privileges. Perfect Cloud UltraPlush Gel-Max 10 Inch Memory Foam Mattress review. This means that mattresses can be returned at any time for a refund. Your email address will not be published. The customer originally purchased it using their Visa card online, and the store refunded with cash the same day. And why do some homes become... How to Move a Sleep Number Bed (Step-by-Step Guide). These items do not go back to Costco’s sale floor as they have a strict vetting process for the things they sell.eval(ez_write_tag([[300,250],'smartsleepingtips_com-leader-2','ezslot_13',113,'0','0'])); Just because you can doesn’t mean you should. Under the Costco mattress return policy, you can return a mattress at any time, for any reason. Just log in to your account and choose the “Return Items” button. Should a New Mattress Pad Be Washed Before Use? So, what can you do? We are committed to providing quality and value on the products we sell with a risk-free 100% satisfaction guarantee on both your membership and merchandise. Costco Mattress Return Policy Explained. This return policy abuse applies to mattresses as well. Some of these items go back to the vendor, and Costco may or may not get full or partial credit for it. Once your return is accepted, you will be refunded in full, including shipping and handling charges when applicable. Mattresses fall under Costco’s “risk-free, 100% satisfaction guarantee” and can be returned at any time and for any reason that isn’t routine wear and tear, according to Costco’s corporate customer service department. However, if you are not a Costco member, it would help if you have the receipt, but it may not be required to get your return. Discover the best memory foam mattresses on the market for 2018. For starters, you have two different ways to return your mattress: you can either visit directly at any Costco warehouse or you can simply give them a call and ask for their assistance to return the mattress via United Parcel Service. You can receive support for: Unopened and unused merchandise that can be put back on the shelf. You do not need a membership; however, if you do not have the receipt of the gift, you will need the membership number from the person who purchased it. You’ll have to find the time to make the return yourself. They refurbish it and resell it. Misusing it could result in losing your Costco membership. One Costco customer returned an item to the store around $4,000. Costco’s return policy highlights a “risk-free 100% satisfaction guarantee”. Sorry, your blog cannot share posts by email. You can return almost any product at any time if you are not satisfied, even your mattress. Another customer wanted a refund for a decade-old pool table with rusted metal frames, while another shopper wanted to return a dead Christmas tree in January. We also contacted several Costco Warehouse stores to confirm this information. That’s why it’s essential that you have a mattress that provides you with the comfort and support you deserve. Matching Your Preferences With Your Mattress, Best Memory Foam Mattress in 2018 | Top Rated Sleep Guide, Top 10 Best Natural Latex Mattress In 2018 | Foam Expert, 12 Best Pillows for Side Sleepers in 2018 | Expert…, 10 Best Rated Innerspring Mattresses Under $500…. It might take you a couple of months to make sure it is the right mattress for you. 10 Best Rated Innerspring Mattresses Under $500 Reviewed | 2019 Guide. Required fields are marked *. If you don’t have one, make sure that you know the Costco membership number of the person who gave you the gift. Our content does not substitute a professional consultation. One woman, for example, returned her printer after eight years because it stopped working. It is up to the store manager to determine if the mattress can be returned.eval(ez_write_tag([[580,400],'smartsleepingtips_com-medrectangle-3','ezslot_1',106,'0','0'])); With that said, let’s dive deeper into the process of returning a mattress to Costo. Some of the returned items may go to companies that buy defective merchandise. Also, should any dispute arise when returning an item, keep in mind that it is up to the discretion of the store manager to decide whether to process a return. If you have a Costco membership, you do not need a receipt to return a mattress. It also depends on how you returned the mattress. Sleep Number Bed Weight Limit (Complete Guide), How to Sleep 8 Hours in 4 Hours (Complete Guide). For large items, Costco will send an email with additional instructions. The retailer also reserves the right to cancel memberships if a member abuses their privileges. Costco will refund any product (with some exceptions) at any time if you are dissatisfied. Even though there are still some exceptions such us projectors, smartphones, among others, which need to be returned within 90 days, in what concerns mattresses, you don’t have a time limit to return it. Here’s what else you need to know about the Costco mattress return policy (and Costco air mattress return policy). When you are thinking about buying a mattress, while you can do it online, some people prefer to go to the physical store instead. Costco Concierge Services will assist with technical support and warranty information for many of the above products. The one exception to this is if you’re trying to return a mattress for normal wear and tear. There are essentially two ways to return a Costco mattress. There are a few exceptions: As of May 2020, Costco will also not accept returns on the following high-demand items to keep shoppers from stocking up and then returning the items later if they have not used them. Costco, however, understands that it takes time to notice defects in a mattress. At Costco, we want to take the confusion and guesswork out of purchasing a mattress. Go to My Orders tab, choose the Return Items button next to the relevant order, and go through the prompts to complete your return request. Others sell it as it is. So what attracts these bugs to our homes? If you were given a gift and would like to return it yourself, you can return it to Costco. This way, they can try out the mattress multiple times and they already know what they can expect from it in case they decide to buy it. One of the reasons why so many people love the Costco mattress return policy is the fact that you have almost no limit to return your items.

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